Tickets: team options

What it does

Claiming, a ticket log, ratings, member roles and private team notes.

Steps

1. Open Tickets.
2. Claiming: what the rest of the team may do after a claim.
3. Ticket log: a channel for every step.
4. Rating: ask for 1–5 stars after closing.
5. Member roles and Team notes: roles while a ticket is open, and a private team thread.

Good to know

• Ticket statistics at the bottom has a CSV download.

Commands

• /tickets unclaim, /tickets transfer, /tickets move