Doorman
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Help center › Community

AI assistant

Where to find it: Dashboard › Community › AI assistantOpen dashboard
How it looks in the dashboard

What it does

Answers questions from your FAQ and summarizes closed tickets for the team.

Steps

  1. Open AI assistant and switch it On.
  2. Write your FAQ in plain text.
  3. Pick where it answers: mentions and help channels.
  4. Press Save, then try Ask.

Good to know

  • It answers only from your FAQ, and every answer is marked as AI.

Commands

  • /ask

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